I’ve spent most of my career as an early employee at startups – including HighWire Press, PokitDok, and uncleCare – which means I know what it looks like when there are no playbooks yet. So I write them.
I’m the person who notices what’s slowing the team down and goes and fixes it. Whether that’s migrating a team off a broken tool, building onboarding infrastructure, or designing the workflows that make a small team punch above its weight.
My background spans cross-functional operations, process design, and systems implementation. I’m also fluent in AI tools (Claude, ChatGPT, Perplexity) and use them as actual work tools, not novelties. I’ve built Zapier automations that save me real time every week.
I’m currently looking for my next role in business operations or program management at a small to mid-size tech company. Let’s talk: LinkedIn or erika@thejurneys.com.
