Customer-Focused Product and Service Design Certificate

cornellI completed a 3-month certificate program at the Cornell University College of Engineering called “Customer-Focused Product and Service Design.” Some of the courses in the program included “Targeting Product and Service Designs to Customers’ Needs,” “Exploring the Design Space and Optimizing the Design,” “Thinking Through the Structure of System Design,” “Ensuring the Success of Product and Service Design,” and “Executing and Improving System Design” so it was quite a thorough immersion.

Customer-Focused Product and Service Design Certificate

September 2013 - November 2013

My Skillset:

product management
project management
graphic design
ui design
customizing wordpress
basic PHP
front-end web development
program management
blogging
genesis wordpress framework
thesis wordpress framework
user-generated content
forum software
community management
Google CSE